One of the most important factors in the success of your company is the people who are working with you and for you. Not only do you want your employees to do their jobs, but you also want them to take pride in their work and remain committed to the success of the company. If you are the manager, what will you do to engage an employee so that they do a better job?
The best thing you can do to engage an employee is to get to know each one of them and find out what makes them tick. When employees feel valued and respected by the company, they take pride in their job and work harder.
Take a look below at why employee engagement is important and 10 simple steps to engage an employee at work.
What Is an Engaged Employee?
An engaged employee is someone who is motivated and takes pride in his or her work. In addition, the engaged employee is willing and able to work with others to achieve the goals of the company.
Rather than just doing a job, engaged workers are more productive for the company and because they always want to do more to exceed expectations. These employees treat their superiors and customers alike with respect because they are proud to be a part of your organization.
Characteristics of an Engaged Employee
You may be asking, “What does an engaged employee look like?” While you need to remember that every individual is a little bit different, there are certain characteristics that engaged employees share.
The company will have a higher level of engagement, and you will find that in work environments where employee engagement is a priority, leaders and managers are respected and people work harder. Take a look at these traits of an engaged employee:
● An engaged employee is more productive
● An engaged employee is energetic and excited about the company
● An engaged employee will go above and beyond to create customer satisfaction
● An engaged employee cares about his or her work
● An engaged employee has a sense of purpose in work
● An engaged employee feels valued by the organization
The above qualities of an engaged employee will only make your business more efficient and lead to higher profits and customer satisfaction.
Benefits of an Engaged Employee
There are numerous benefits to the company when managers engage an employee. Engaged employees are known to be more productive because they find their work meaningful and satisfying.
And often, if employees are happy about their job, they take less time off work even when it is necessary. When employees are engaged, they become committed to delivering the best results for the company.
Many people come to work daily not only to get a paycheck but also to make the company more successful. They find their job fulfilling, and always strive to promote the company’s image in a positive way, which is a huge benefit.
However, employee engagement fluctuates. So, it is important to keep a close watch to nip disengagement in the bud. If one worker becomes disengaged and you do nothing, it can affect the rest of the employees which can hurt the company.
How to Reengage an Employee
It is essential to keep an eye out for disengaged employees. When you identify an employee whose interest in the job is declining, talk with the person in a way that reiterates the company’s values and expectations.
Let your employees talk. Listen to what they say, and observe how they say it. There may be a misunderstanding that needs to be cleared up, or they may not feel valuable. If you want them to remain, you need to find out how to make them feel like they are important to the business.
Sometimes, it is difficult to inspire and motivate talented employees who are disengaged. But if you think that they can be reengaged, It is better to try than giving up on good employees. Follow the 10 steps to engage an employee because they will work for re-engaging an employee as well.
10 Steps to Engage an Employee
Now that you know what the signs of an engaged employee are, it is important to understand how to engage your employees and keep them feeling positive about their job and the company. Take a look at the following steps to learn what makes an employee engaged at work.
1. Define the Company’s Goal Clearly
It is hard for employees to be engaged if they don’t know the aims of the company. Whether the priority is customer satisfaction, the numbers from sales, or gaining new market share.
Make sure that employees know and understand the common goal that they are working toward.
In addition, you should keep them updated on how the company is doing. Share both the successes and the struggles with them so that they can celebrate a job well done and come up with solutions for struggles.
Making your employees aware of the vision of the company and whether or not it is being met will help to engage them at work.
2. Make Sure That Employees Receive Adequate Training
You need to ensure that employees know what is expected of them and that they have the tools to accomplish it. It is up to you to know the various job descriptions and make sure that the people you hire know how to perform their duties.
Some employees may be uncomfortable speaking up because they may think they should already know something. The best way to solve the issue of how to engage an introverted employee is to provide all the training they need without waiting for them to ask.
3. Give Employees Recognition and Rewards
Another important way to engage an employee is by giving recognition for a job well done. Also, you must incentivize them with rewards. You can offer opportunities for promotions or a raise if employees meet certain criteria.
When employees feel that their job is a dead end, they can become disengaged. So, it is important for them to have something to aspire to.
4. Encourage Employees to Collaborate
Working together on a project builds engagement because people by nature enjoy sharing a common goal. Providing opportunities for employees to collaborate on a project can increase their engagement.
You can even have friendly inter-company competitions to boost productivity. One of the best attributes of an engaged employee is team spirit, and encouraging collaborative opportunities will foster this for your company.
5. Communicate with Your Employees Regularly
Your presence is going to increase engagement among your employees. It is important to communicate well so that employees understand what is expected of them.
You can make your presence felt, and be sure to be kind, courteous, and respectful. Acknowledge those who are doing a great job. The best way to engage the employee is to make sure that each one knows what you need from him or her.
6. Let Your Employees Take Ownership of Their Work
You should let your employees know what the vision and goals are for the company, but give them some space to achieve the results.
People lose motivation quickly when they are micromanaged. You need to trust your employees to do the job they were hired for, and they will rise to the occasion and take greater pride in their work.
7. Hire Employees Who Care About Customer Satisfaction
When you interview potential candidates, listen to what they say. You want to hire people who care about customers because the customers are the root of the business. Even having one negative employee who is constantly complaining about customers can negatively affect the company.
Without customer satisfaction, there is no company, so make sure that you hire people who care.
8. Be Consistent and Offer Support
One sure way to make your employees more engaged at work is by being consistent in your expectations and offering support. Employees disengage quickly when their jobs are unpredictable and always changing.
People need to know what is expected of them so that they can do their jobs well. If they know that you support them, they will have more confidence to do their jobs well.
9. Ask Employees for Feedback
You should ask your employees for feedback. Ask them how they think a product or service is doing based on their customer interactions. Find out if they have any thoughts on how the company can improve. By asking for feedback, employees feel that their opinions matter and they are more likely to work harder for the benefit of the organization.
10. Show Your Employees That You Value Them
Nothing makes employees more engaged than feeling that they are valuable to the company. Every person who has a job has an important function within the company, and by showing them that they are valued, they will want to perform well.
Different people have different motivations for working hard, but all people want to know that they matter. Let employees know that they make a difference, and they will remain engaged.
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