12 Most Important Skills of a Manager

What are the Skills of a Good Manager? A good manager should have strong communication skills and the ability to motivate, train, and develop their team.

What are The Skills of a Manager? The skills of a manager are abilities, attributes, and competencies, that a manager uses to carry out specific management tasks, including leading, managing, and guiding their teams.  If you’ve been tasked with managing a team of employees for the first time or have been in management but struggling with a small group of employees and you’re suddenly responsible for more people than ever before.  

So, what good is management when you can’t manage?  As a manager, there will be times when people won’t follow your instructions, or they’ll question them. You must have the knowledge and essential skills of a manager to back up your decisions and actions. It will make you do better in any situation.

Here are some of the most important skills of a manager:

1. Communication

Why communication is so important?  Managers need excellent communication skills to communicate with their staff members. Communication is not just talking. You also need to listen carefully and observe when people are talking to you.

A good manager communicates well – whether it is verbal, nonverbal, formal, informal, written, or oral.

No matter what type of communication you use will be different levels of skill needed for the message to get across without causing misunderstanding and confusion among your employee.

2. Leadership

Why leadership is important? Leadership is an act of influencing other people to take action and accomplish a goal or desire that they would not have done on their own.  It means that a person who can explain and demonstrate their reasoning, actions, or plans influences people to follow them.

To be a good manager, you need good leadership skills to lead people well. But these are different from management skills. You should be confident and not arrogant or have a vision but also be practical.

You should also feel passionate about your beliefs but know when not to let your emotions control things. And finally, you need to know how to articulate your expectations and inspire others.

3. Motivation

Why motivation is so important? Motivation is how much energy and enthusiasm you have to do something or not. If the level of motivation is high, it will push people into action. When morale is low, People will not feel the desire to do anything. Motivation also drives people to take on challenges and get things done.

When people are motivated, they will put in the effort and work hard. If a manager wants to be successful, they need to make sure that their team members are happy and have the energy to do a good job.

But employees have different needs and personalities, so a manager needs to figure out what motivates them individually.

Read also: 16 Easy Steps to Becoming a Better Manager

4. Delegation

One of the most important skills of a manager is the ability to delegate well. Delegation is the act of assigning a task, responsibility, or duty to someone else, usually a subordinate.

The reason why delegation is important, it allows a manager to distribute work among their team members. You need to trust your employees that they can do the job well without micromanaging them.

When a manager delegates work to a staff member, you are essentially permitting the person to make decisions and complete tasks in your place.

Many managers don’t want to delegate work for fear of giving up control and have a team member take over their responsibilities. Do more of it because it empowers your staff to make decisions you are supposed to make.

Delegating also helps the manager learn more about your team, what motivates them, and how best they can work.

5. Team Building

Your job as a manager is to make sure that everything runs smoothly. The first step in making it happen is creating a good team, so you need to identify people with the right skillsets for the job.

A good team needs people who can work together and complement their strengths. The manager has to choose the right people, train them, and get rid of those who cannot fit in.

It is essential to create a supportive atmosphere where employees can share responsibility among themselves.

In such an environment, there is trust between teammates and respect for all members of the team. When there are disagreements, the team will work together as one unit because there is respect for all members.

6. Decision-Making 

Making a decision is to choose between two or more possibilities. It can be a challenge sometimes to decide without enough supporting information.

Therefore, it might be sensible for a manager to care about the impact of your decisions, but you should not dither because of what other people think. But part of your job is to make decisions.

A good manager can think on their feet and quickly adjust when something goes wrong or if they need to make a quick decision. If a manager cannot decide, nothing gets done.

Read more: 14 Key Areas of Improvement for Managers

7. Conflict Management

Conflict management is the process of resolving disagreements, disputes, and arguments in the workplace. Conflict can happen at work in many ways, like a disagreement about a project.

But with patience, an open mind, listening to people, and communicating clearly with others, you can resolve conflicts.

You need to find out if there are any underlying causes of the problem. If there are, you need to fix them. As a manager, you must know how to manage conflicts so employees will be happy and productive.

8. Coaching

Why coaching is important? Employee coaching is to train, teach, or giving feedback, guidance, and support to an employee. The goal is for the employee to learn skills that will enable them to do their job better. Employee coaching skills are necessary for anyone who works with people.

You cannot be a good manager without helping your team members grow. Employees need managers that can help them grow in their careers.

As a manager, you are responsible for helping them to achieve their career goals. You must know how to coach them, so they have the best chance of succeeding in their jobs.

A manager who knows how to coach is patient, kind, and understands the needs of their employees. To be a good coach, you have to focus on the employees. You cannot make them fit into your ideas of what they should do.

9. People Skills

People skills are a set of interpersonal abilities and behaviors you display in your daily interactions with others. In other words, people skills are the way you act in your relationships with others. People want to be happy and not unhappy.

Why good people skills are so important?  Good people skills are a critical component of being a good manager. You can have the best ideas in the world, but if you don’t know how to motivate people to feel happy about them — nothing will happen.

A manager with good people skills knows how to motivate and inspire trust among his team members to produce extraordinary performance. They develop relationships based on mutual respect and understanding rather than intimidation.

They don’t allow personal biases to influence their decisions because that can destroy team spirit and relationships among their employees.

Also read: 13 Tips on How to be a Great Supervisor at Work


Problem-solving is the process of resolving problems, typically by analyzing their causes and finding a correct solution. Problem-solving skills are essential when it comes to managing people, resolving conflicts, and making tough decisions.

As a manager, you need to anticipate potential issues before they happen and can make sound judgments on how best to handle them should they occur.

You are responsible for the performance of every person in your team. So, you need to solve problems that arise to maintain a high level of productivity.

11. Data Analysis

The analytical skills of a manager are so important. Data is a necessary component in decision-making. Today there is a lot of data in every workplace that needs to be analyzed and processed to determine strategies for success.

So, the manager requires critical thinking skills and strong communication skills to convey information effectively and persuasively. A

higher level of intelligence is not the only thing that makes a good manager. The analytical skills of a manager are so essential for making better decisions and solve problems more efficiently.

12. Technology Literacy

The technical skills of a manager are so essential because of new technologies. ​As technology advances, even non-technical managers need to know about new technologies and how they can impact their organizations.

Technology is changing fast, so managers need to have good technical skills to keep up with new technologies.

​Nowadays, managers are required to have a broad scope of knowledge. Not only do they need to know how the technology works, but also how to implement it into everyday business processes.

So, managers must keep abreast with these changes to ensure they remain relevant in their organization.

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